In this 40-minute masterclass, John Grant moves beyond the basics of a Kanban board to unpack the full Kanban Methodology—principles, practices, and mind-set shifts that help law firms streamline work, reduce stress, and communicate value to clients.
Key Points at a Glance
See Work as Flow
Understand suppliers → inputs → process → outputs → customers (SIPOC) so every matter actually moves.
Six Core Kanban Practices
Make work visible
Limit work-in-progress (WIP)
Measure & manage flow
Make policies explicit
Establish feedback loops
Evolve through small experiments
Design Boards Around Handoffs
Create a new column for each person or resource transition to expose hidden delays.
WIP Limits & Monotasking
“Start less to finish more”—cut multitasking costs and close files faster.
Explicit Policies that Stick
▸ FIFO as the default priority rule
▸ Clear exceptions (e.g., safety issues)
▸ Definitions of Ready and Done to slash rework.
Agile Cadences for Legal Teams
Weekly planning + review, daily 90-second stand-ups, and “5 % time” reserved for continuous improvement.